Whether it’s an unexpected power outage or a storm — sometimes, tech goes dark. Technology has incredible power to streamline operations and hospitality, but in the high-touch restaurant business, you have to be prepared for anything and everything that might come your way.
Enter the Restaurant Crash Kit, a set of tools and systems designed to get operators through a busy service if any tech systems go down — without guests being able to detect a thing. Though they all look a little different, plenty of restaurants have some version. We tapped experts on our Restaurant Relations team, who have collectively spent thousands of hours working every position in the dining room, for tips, tricks, and insights. Here’s how to get prepared.